Virgin’s Inflight Meal Part 1: The never ending service

Hi everyone! I’m finally armed with unlimited access to my computer, photos, and the internet!

The past month, I’ve been in 5 different time zones, to 7 countries, and on 9 flights.

But before I tell you more about what I ate and saw, I’ll first give you the full report on the Virgin Atlantic flight I took from NYC to London (total flight time 6 hours).

Breakfast: Good Morning!

Service time: approx. 45 mins

Judging from the box and the cheerful greeting, I was hopeful that there was something edible in the box.

Orange juice, a granola bar, cream cheese, and a plain bagel, which by the way tasted like aluminum.

I tried my best to eat as much of the bagel as possible but gave up and ate the granola bar instead.

Lunch Service: Approx. 1 hour 45 minutes

(4 trolly passes in the main cabin for the Pre-meal drink, main meal, coffee/tea service, and dessert)

Main Entree Options: Beef Stew, Chicken Korma, and Vegetarian Pasta

By the time the food trolly made its way to my seat, the only option that was left was the chicken korma. I asked the flight attendant if there were cashews in the korma. Without missing a beat, she said no. But said that she couldn’t promise me anything because there might be traces of nuts.

I said traces were fine and took the meal.

When I actually looked at the packaging it clearly said: “Allergen information: CASHEW NUTS.”

I tried to flag the flight attendant but she was too deeply immersed in her duties so I pushed the call button and waited. After 20 mins, another flight attendant emerged and told me no other meal option was left so I asked for another salad.

The Butter Fiasco:

While I was eating my two salads, a passenger in front of me requested some butter. (He pronounced it as “budder”) The flight attendant didn’t understand him and kept on saying “Whaat? WHAAAT?” WATER?! Even when the passenger waved an empty butter container, the miscommunication continued. Finally, all the passengers around him began taking pity and passed him their unopened butter packets and screamed at the flight attendant: “He wants butter! BUTTER!”

When the trolly came by the 4th time with chocolate pudding, I declined because I didn’t want to engage in further conversations with the flight attendant. I just wanted the meal service to end! But I must give them credit as a total of two and a half hours of meal service on a six hour flight did make the flight seem shorter.

My experience reminded me of the famous complaint letter about the meal service on Virgin Atlantic.

My favorite line: “What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert?”

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